Energy Support

Stay Warm. Save Money. Feel Confident.

Our Energy Advice Service, supported by Cadent and the Energy Redress Scheme, helps people manage energy costs and combat fuel poverty. We provide free, impartial guidance to help you understand your energy bills, find the best deals, manage debt, and make your home warmer and more efficient.

We can also check if you’re eligible for financial support, benefits, or grants to help with energy costs. Our goal is to give you the tools and confidence to take control of your energy use and reduce your household bills.

How We Can Help

Understanding Your Energy Bills

  • Break down your bills to ensure accuracy
  • Explain charges, tariffs, and standing costs
  • Help you identify overpayments or errors

Finding the Best Energy Deal

  • Compare available tariffs to find the most cost-effective option
  • Advise on switching suppliers if it saves money
  • Highlight any discounts or special offers you may qualify for

Managing Debt and Payment Issues

  • Provide guidance on dealing with arrears or late payments
  • Help you set up manageable payment plans
  • Signpost debt advice services if needed

Saving Energy and Staying Warm

  • Suggest practical energy-saving measures for your home
  • Advice on insulation, heating efficiency, and appliance use
  • Tips to reduce energy waste and lower bills

Accessing Financial Support

  • Check eligibility for benefits, grants, or energy assistance schemes
  • Help with applying for government or local support programs
  • Advise on additional funding sources for vulnerable households

Building Confidence and Knowledge

  • Provide clear, impartial advice tailored to your circumstances
  • Equip you with tools to manage energy use effectively
  • Support long-term planning for lower energy costs and improved home comfort

Get free & confidential advice today

We’re ready to listen and support you.

Contact Us