Work with us

Citizens Advice is a great place to work for anyone who wants to make a difference.

Make a Real Difference Every Day

Do you want a job where your work changes lives? At Citizens Advice Staffordshire South West, we help people tackle life’s obstacles — from debt and housing problems to workplace challenges. You could be the person who helps them get the support they need quickly, effectively, and compassionately.

Why You’ll Love Working Here

We put people first. Our jobs are built around you. Your skills, your growth, your future.

We invest in talent. We bring in brilliant people, help them develop, and watch them thrive.

We celebrate success. You’ll work alongside incredible colleagues while helping the next generation of talent grow.

Diversity, Equality & Inclusion

We know diverse teams deliver better outcomes. That’s why we:

Value difference. Everyone is welcome, and we actively challenge discrimination.

Recruit fairly. We hire the person best suited to the role — from any background.

Encourage underrepresented groups. We particularly welcome applications from disabled candidates and Black, Asian, or Minority Ethnic individuals.

Who We’re Looking For

If you enjoy working in a dynamic, friendly, and community-focused environment, you’ll fit right in. You’ll:

Collaborate with passionate, dedicated colleagues
Learn and grow every day
See the tangible impact of your work on real people’s lives

Current vacancies:

Details of any current vacancies will be shown below:

(*please be aware that selecting "Download Pack" on a job listing will automatically download a zip folder onto your device containing the PDF job advert and associated job pack. You may need to unzip (extract) this folder to open the PDF files)

Performance & Monitoring Officer

Hours: 30 hours per week

Contract: Permanent

Location: A mix of office and home-based working across the districts of Stafford Borough, Cannock Chase and South Staffordshire.

Closing: Tuesday 27th January 2026 @ 12pm

Apply Download Pack

Alternatively, you can send your CV and covering letter via email to: recruitment@citizensadvicessw.org.uk or post your application to:

Recruitment,

Citizens Advice Staffordshire South West,

1a & 1b St Mary's Place,

Stafford

ST16 2AR

If you encounter any difficulties in downloading our application packs, please email recruitment@citizensadvicessw.org.uk for further assistance.

Please be aware of the closing date specified in the job application pack, as late applications are unlikely to be considered.

Get free & confidential advice today

We’re ready to listen and support you.